Benefits....at every level.

Increased organizational efficiency, reduced costs, better control of assets, job security. At every level of your company, AMP provides unique benefits and measurable returns. We believe that in order to successfully roll out any new program, clear benefits must be realized at each organizational layer. Below you will find a collection of "mini" case studies highlighting the benefits of being AMPed.

IT Manager

VP Information Systems

CFO

Benefits of AMP

John is an IT manager in a regional headquarters of a national freight carrier. In addition to managing a core of 6 developers and 12 technicians responsible for maintaining the billing systems, customer databases, and desktop PCs, John is also in charge of reviewing, renewing, and managing all of 11 software and hardware support agreements. John was recently forced to layoff 2 system administrators and 5 help desk staffers, stretching his resources to the limit. To make matters worse, John is under increasing pressure to make further cuts in his staff. John barely has enough time to sign the agreements that support providers push in front of him, much less review service levels and negotiate for added services and reduced prices.

AMP reduces John's workload
John engaged MBA Computer Solutions to develop a custom support services portfolio for his region. By outsourcing the management of his IT support services John had enough time to work with his DBAs to solve a critical billing system issue. In addition, MBA consultants optimized John's UNIX system support services to reduce the costs by 23% and negotiated with the storage products vendor to perform some of the ongoing tasks the system administrators were previously burdened with. The cost reduction alleviated the pressure to make further cuts in IT staff.

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Benefits of AMP

Mary is the VP of IS for a national home products retailer. Mary is responsible for the operation of all corporate information systems including ERP, CRM and supply chain systems. Mary has delegated the responsibility of local POS systems, telecom equipment and office equipment to each individual store manager and the local IT staff. This has led to a loss of cost control for support services and asset management at the store level, but Mary has her hands full keeping the corporate operations running smoothly.

AMP gives Mary control of the remote systems
MBA Computer Solutions developed for Mary's organization a national support services portfolio through AMP. By reducing the number of different service providers, realigning the service levels to the requirements of each store and approaching contract negotiations from a consolidated position, AMP reduced the overall cost of services in the remote locations by 19.5%. Asset management became a breeze for Mary. All she has to do now is look at the equipment list in the AMP agreement. And best of all, MBA Computer Solutions was able to negotiate upgrades to over half of the telephone systems (a value of over $300k) at no cost to Mary's organization by placing all the support services for that equipment with one national vendor in a multi-year agreement.

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Benefits of AMP

• Predictable support services costs
• 43% services cost reduction
• Salary increase, BIG BONUS

William is the CFO of a Fortune 500 pharmaceutical manufacturer. One of the most frustrating aspects of his job is controlling the cost of information technology needs, particularly the ever-increasing cost of support services. The situation is getting worse with every new technical solution implemented. In addition, William is finding it nearly impossible to predict support services renewal costs and plan the cash flow accordingly. William needs a better understanding of what the services are for, how much is really needed, and a way to smooth all the spikes in cash outlay for support services.

AMP makes costs predictable
MBA Computer Solutions developed an AMP agreement for William's company with a dual focus on aligning services to business requirements and making cash outlay for services a predictable flat-rate per quarter. Through the realignment of the services being purchased to the actual needs of William's organization, support services cost was reduced by over 43%, a savings of more than $650,000! Through the Structured Payment Plan portion of their new AMP agreement, William's company knows exactly what they must budget in each quarter for support services. William's board of directors voted for a significant increase in William's salary in addition to the hefty bonus he received for his superb performance.

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